What is Act No. 159 / 1999 Coll.?

Act No. 159 / 1999 Coll., on certain conditions of business and on the pursuit of certain tourism activities — Law on certain conditions of business and the pursuit of certain tourism activities.

When it became Act No. 159 / 1999 Coll. effectiveness?

Act No. 159 / 1999 Coll. became effective 01.10.2000.

Is Act No. 159 / 1999 Coll. still valid?

Yes, Act No. 159 / 1999 Coll. is still valid and effective.

How many times was it Act No. 159 / 1999 Coll. amended?

Act No. 159 / 1999 Coll. has 17 time versions of the text.

Act No. 159 / 1999 Coll. - Law on certain conditions of business an...

159

THE LAW

of 30 June 1999

on certain business conditions and the pursuit of certain tourism activities

Parliament has decided on this law of the Czech Republic:

ČÁST PRVNÍ

ADJUSTMENT OF CERTAIN CONDITIONS FOR TRAVEL RATE UNDERTAKING

Hlava I

Preliminary provisions

§ 1

Subject matter

(1) This law implements the relevant provisions of the European Union1) in the field of travel and related travel services and provides for:

(a) the conditions for their offering, sale and brokering;

(b) the scope of customer protection in the event of the bankruptcy of a travel agency; and

(c) the performance of the State administration in the field of tourism.

(2) This law does not apply to tours or associated travel services

(a) for a period of less than 24 hours, if they do not include overnight accommodation;

(b) whose offering, sale or brokering is not an activity carried out in an entrepreneurial manner; or

(c) purchased by a person under a framework contract for the organisation of travel related to his business, business or profession.

(3) This law further regulates the conditions for the pursuit of certain other tourism activities.

§ 1a

Types of tourism services

Tourism is a service

(a) customer transport;

(b) accommodation which is not part of the transport and is not intended for housing purposes;

(c) rental of a car, motorcycle or other motor vehicle; or

(d) another tourist service which by its nature is not part of any of the tourism services referred to in (a), (b) or (c), in particular the sale of tickets for cultural or sporting events, the organisation of trips, guided tours, the sale of ski passes or the hire of sports equipment.

§ 1b

Tour

(1) The tour is a set of at least two different types of tourism services pursuant to § 1a for the purposes of the same journey or stay, provided that:

(a) the package of such services is offered by a single entrepreneur, or if necessary it is drawn up at the request or at the choice of the customer before the conclusion of a single travel contract; or

(b) irrespective of whether separate contracts are concluded with individual tourist service providers, these tourism services are:

1. purchased at a single point of sale and selected by the customer before he undertook to pay their price;

2. offered, sold or charged at the total price;

3. advertised or sold with the designation "trip" or similar,

4. drawn up after the conclusion of a contract authorising the customer to choose from different types of tourism services; or

5. Purchased from individual tourist service providers via an online reservation system, in which the entrepreneur with whom the first contract is concluded transfers the name, payment data and e-mail address of his customer to the next entrepreneur and the latter is contracted for another tourist service within 24 hours of confirmation of the booking of the first tourist service.

(2) A journey is not a set of one type of tourism service referred to in § 1a (a), (b) or (c) with one or more of the tourism services referred to in § 1a (d), where such services:

(a) do not constitute a significant part of the trip, which is considered to constitute a significant part of the trip where it accounts for at least 25% of the total price of the trip and is not advertised as a substantial part of the trip and does not constitute it otherwise; or

(b) are selected and purchased only after the start of the provision of one of the types of tourism services referred to in Article 1a (a), (b) or (c).

(3) Entrepreneurs with whom the first contract is concluded and who transmit the name, payment details and e-mail address of their customers to other entrepreneurs referred to in paragraph 1 (a) of this Article. (b) point 5 may only be a travel agency.

(4) The sale of the trip means the moment when the contract of the trip is concluded.

§ 1c

United Travel Services

(1) The United Travel Services are at least two different types of tourism services purchased for the purposes of the same travel or stay, which are not a trip and for which separate contracts are concluded with individual travel service providers, provided that the travel agent to the customer:

(a) where a single visit or contact with its point of sale provides for a separate selection and payment of each individual tourist service; or

(b) mediates in a targeted manner the acquisition of at least one additional tourism service from another tourist service provider and where the contract with that provider is concluded within 24 hours of confirmation of the reservation of the first tourism service.

(2) The tourism service referred to in Article 1a (a), (b) or (c) associated with one or more of the tourism services referred to in Article 1a (d) is not a common tourism service provided that the services referred to in Article 1a (a), (b) or (c) are services referred to in Article 1a (d). (d) do not represent a significant part of the price of a given combination of services, are not advertised as a substantial part of the journey or stay, nor do they constitute a significant part of the journey or stay in any other way. A significant part of the price is a service or services whose price is at least 25% of the price of the linked travel services.

§ 1d

Sales place

For the purposes of this Act, a point of sale shall mean any premises, website or online sales facility, even if the website or online devices are presented to customers as one device, including telephone service.

§ 2

Travel agency

(1) A travel agent is an entrepreneur who is entitled, on the basis of a state licence for the pursuit of a business activity (hereinafter referred to as "concession") (4), to compile tourist services for the purposes of a trip, to offer and sell tours in accordance with Paragraph 1b (1) or to arrange associated travel services in accordance with Section 1c (1).

(2) The travel agency is also the one who has its registered office or place of business in another Member State of the European Union or in another Contracting State of the Agreement on the European Economic Area (hereinafter referred to as "the State of establishment") at the time of the conclusion of the travel or brokering contract and whose activities are in any way directed to the Czech Republic, including online sales. This travel agency, if it does not establish a branch in the Czech Republic, can operate on the territory of the Czech Republic under the authority of the State of establishment to operate the travel agency if it fulfils the conditions of protection of the State of establishment in the event of bankruptcy.

(3) Under the concession, the travel agency may also:

(a) offer and sell individual tourism services;

(b) organise a combination of tourism services and offer them and sell them to another travel agency for the purpose of its further business;

(c) to facilitate the sale of individual tourism services to another travel agency or travel agency, or to other persons (carriers, organisers of cultural, social and sporting events, etc.),

(d) mediate the sale of a trip to another travel agency; the travel agreement in such cases must be concluded on behalf of the travel agency for which the trip is facilitated,

(e) to sell goods related to tourism, in particular tickets, maps, plans, timetables, printed guides and souvenirs.

§ 3

Travel agency

(1) The operator of a travel agency (hereinafter referred to as "travel agency") is an entrepreneur who is entitled to operate on the basis of the declaration of free traine5 to the extent set out in Section 2 (3).

(2) A travel agency may not arrange the sale of a trip under Paragraph 2 (3) (d) for a person who is not a travel agent.

(3) In addition to the obligations under the Special Legislation (6), a travel agency is also required to designate an establishment and promotional and other materials designated to the customer by the words "travel agency," unless this designation is already contained by a commercial firm.

(4) The Agency is also obliged to:

(a) in promotional, offer and other materials, including their electronic forms, always inform the travel agency for which the sale of the trip is brokered; in the case of offering a trip via a website, this information must be clearly indicated at the same level of the website as the relevant information on the trip;

(b) before the conclusion of a travel contract, submit to the interested party for the conclusion of a travel contract (hereinafter referred to as "the interested party"), at his request, proof of insurance of the guarantee in the event of failure to provide services to the customer due to the bankruptcy of the travel agent within the scope of § 6 to 7c (hereinafter referred to as "bankruptcy guarantee") or a bank guarantee in the event of bankruptcy of the travel agent for which he brokers the sale of the trip,

(c) inform the Ministry of Regional Development (hereinafter referred to as "the Ministry") without delay prior to the start of the mediation of the travel agency's travel agency's sale, including details of the extent of insurance insurance in the event of bankruptcy or bank guarantee in the event of the bankruptcy of that travel agency or other form of security of such travel;

(d) in the course of the sale of a trip to a travel agency referred to in Article 2 (2), submit to the interested party, at his request, a copy of the authorisation to operate the travel agency, including an officially certified translation thereof, and inform the interested party of the extent of the insurance guarantee in the event of bankruptcy or bank guarantee in the event of the bankruptcy of that travel agency or of any other form of securing such travel;

(e) in facilitating the sale of a trip through means of distance communication to provide the interested party with sufficient advance information pursuant to § 9a;

(f) receive reports, requests or complaints from the customer regarding the trip the sale of which it has facilitated to the customer, and transmit them without undue delay to the travel agency which is the organiser of the trip.

Customer, repatriation and trip price

§ 4

(1) The customer shall be the person who intends to conclude or conclude with the travel agency a travel contract or associated travel services, or the person for whose benefit one of these contracts has been concluded, or the person to whom the contract has been referred.

(2) Repatriation is for the purposes of this Act transport from the place of residence to the point of departure or to another place at which the travel agency and the customer have agreed, provided that such transport is part of the trip.

§ 4a

For the purposes of this Act, the price of a trip is also the price paid for a payment instrument issued by a travel agent for payment of a trip (hereinafter referred to as the "tour voucher '). The holder of this tour voucher shall be entitled to be performed in the event of the bankruptcy of the travel agency.

Hlava II

OPERATIONS OF TRAVEL CANCELLAR AND TRAVEL AGENCY

§ 5

Additional conditions for the award of a concession for the operation of a travel agency

(1) The application for a concession for the operation of a travel agency or for its amendment, other than those provided for in the Trade Act (9) contains:

(a) an indication of whether the award of a concession is requested within the scope of the organisation of tours or the brokering of linked travel services;

(b) a copy of the insurance contract of the guarantee in the event of the bankruptcy of the travel agent and of the valid insurance conditions, proof of payment of the insurance premiums and proof of payment of the participation if the insurance contract has been negotiated, or a copy of the bank guarantee in the event of bankruptcy pursuant to § 8b;

(c) a copy of the certificate of payment of the annual contribution to the guarantee fund of travel agencies (hereinafter referred to as the guarantee fund) for the relevant calendar year;

(d) a business plan which contains more detailed information on the activity of the applicant, in particular in which areas of tourism it intends to undertake, whether part of the tours or the brokering of the linked travel services will also be transport, for which services that are part of the brokered linked travel services, the applicant will collect payments directly from customers, the expected number of customers, and, where the travel agency has already operated at the date of the application, the number of customers checked out in the previous calendar year; and

(e) a statement of the envisaged starting date.

(2) Where the travel agency referred to in § 2 (2) establishes a branch in the Czech Republic (14), the documents referred to in paragraph 1 (b) and (c) may be replaced by the document referred to in § 9 (4).

(3) The Ministry shall issue a binding opinion pursuant to the Trade Code (8) on the application for a concession for the operation of a travel agency referred to in Article 2 (1) or amending it on the basis of an assessment of the supporting documents referred to in paragraph 1 or 2. It shall state in the opinion whether it agrees to grant a concession within the scope of the business for the organisation of tours or brokering of linked travel services.

(4) The Ministry shall give a favourable opinion if:

(a) an annual contribution to the guarantee fund is paid in accordance with Paragraph 10g; and

1. the contract concluded for insurance of the guarantee in the event of bankruptcy fulfils the conditions laid down in Sections 6 to 7c; or

2. the banking guarantee in the event of bankruptcy fulfils the conditions of § 8b; or

(b) the proof of insolvency protection referred to in Article 9 (4) fulfils the conditions for the protection of the State of establishment in the event of bankruptcy.

(5) Where a travel agency requests a modification of a concession consisting of a limitation of the scope of the concession for the organisation of tours or for the mediation of linked travel services, paragraph 1 shall apply mutatis mutandis.

§ 5a

List of travel agencies

The Ministry shall keep a list of travel agencies in accordance with Article 2 (1), which shall be publicly available on the Ministry's website and shall include:

(a) the name of the travel agency;

(b) the seat of the travel agency;

(c) the identification number of the travel agent;

(d) the valid insurance policy of the travel agency, the bank guarantee document or the document referred to in Article 9 (4), or the indication that the travel agency has not submitted any of these documents to the Ministry;

(e) an indication of the payment of the annual contribution to the guarantee fund in accordance with § 10g;

(f) details of the scope of the travel agency's business as referred to in Article 2 (1);

(g) an indication of the prohibition on the travel agency to conclude travel contracts and to extend the subject matter of contracts already concluded or an indication of the prohibition on the conclusion of travel services which are part of the linked travel services and to extend the subject matter of contracts already concluded in accordance with Paragraph 10a (2); if the occurrence of an event under Paragraph 10a (3) occurs, the Ministry shall delete that information from the list.

Protection against bankruptcy

§ 6

(1) The Agency is obliged to negotiate insurance of a guarantee in the event of bankruptcy or a bank guarantee in the event of bankruptcy, on the basis of which the right of performance is acquired by the travel agent's client in cases where the travel agency, due to its bankruptcy,

(a) does not provide the customer with repatriation;

(b) return to the customer the advance payment or the price of the trip, including the price paid for the trip voucher in the event of failure to make the trip; or

(c) not return to the customer the difference between the price of the trip paid and the price of the trip partially provided if the trip was only partially made.

(2) A travel agency providing linked travel services is required to negotiate insurance of a guarantee in the event of bankruptcy or a bank guarantee, as well as of all payments received from the customer. The repatriation of the customer is required by the travel agency only if it is responsible for transport.

(3) Save as otherwise provided by this Act, compulsory insurance of the guarantee in the event of bankruptcy is governed by civil law 10a).

(4) The guarantee insurance contract in the event of bankruptcy must be concluded in writing.

(5) The guarantee insurance contract in the event of bankruptcy must be negotiated in such a way that:

(a) the insurance covered all tours and tour vouchers sold for the duration of the insurance guarantee in the event of bankruptcy, unless the travel agency provides for a new insurance guarantee in the event of bankruptcy covering those trips and bankruptcy vouchers; and

(b) the right to benefit was established even if the bankruptcy of the travel agency was caused intentionally.

(6) The Treaty on insurance of guarantee in the event of bankruptcy may terminate

(a) both the insurance undertaking and the travel agency, at the end of the insurance period, pursuant to § 2807 of the Civil Code; or

(b) an insurance undertaking having an eight-day notice period where the travel agency has infringed the obligation to notify an increase in the insurance risk if such an increase is significant in view of the extent of the activity of the travel agency; the insurance undertaking is insured until the end of the insurance period in which the insurance ceased to exist; a one-off premium in this case belongs to the whole. If the insurance undertaking does not declare insurance within 2 months of the date on which it became aware of the increase in insurance risk, its right to terminate insurance shall cease.

(7) The insurance undertaking shall also forward to the travel agency, in addition to the insurance policy, documents intended for customers, which shall include information on the insurance covered, in particular the identification of the insurance undertaking, the terms of the insurance policy and the means of notification of the insurance event; the travel agency is obliged to forward these documents to the customer, together with a note of the trip or a copy of the travel contract.

(8) No account shall be taken of the arrangement of the insurance guarantee in the event of bankruptcy which derogates from the provisions of this law to the detriment of the customer.

§ 7

(1) In the event that the customer is not granted repatriation, the insurance undertaking shall provide the performance by securing the repatriation, including the necessary accommodation and catering until departure even if the insurance undertaking fails to verify, within 12 hours of notification of the harmful event, that the insurance event has occurred in accordance with Article 6 (1) (a). In the event that the subsequent investigation of an insurance undertaking does not prove that an insurance event has occurred, the travel agency shall pay the insurance undertaking what the insurance undertaking has been paying for it. If the customer ensures transport, including the necessary accommodation and catering, at his own expense, the insurance company will provide him with cash benefits only up to what he would have had to spend if he had provided transport, accommodation and catering himself. The insurance company may provide the customer with insurance in the form of payment of the services on which the customer continues his trip.

(2) The performance referred to in paragraph 1 shall be provided by the insurance undertaking immediately upon verification of the veracity of the notification of the harmful event. A written form shall not be required for the notification of a harmful event referred to in paragraph 1.

(3) The insurance undertaking shall not be entitled to refuse or reduce the amount of the insurance if, after the insurance event, it has become aware that the travel agency has provided false or incomplete supporting documents which were essential to the conclusion of the insurance. However, in this case, the insurance company is entitled to claim compensation from the travel agency.

§ 7a

(1) The insurance company provides the customer with the performance referred to in Article 6 for tourism services which were not provided to him because of the bankruptcy of the travel agency. The performance to the extent set out in Section 6 is always provided by the insurance company to customers.

(2) Where an insurance undertaking has agreed with a travel agency a period of time under Section 2869 of the Civil Code, it must not be less than 3 months and shall not exceed 6 months.

(3) The performance above the limit on insurance premiums is paid by the insurance undertaking on the basis of the funds received from the guarantee fund.

(4) The insurance claims referred to in Article 6 shall be payable within 15 days of the end of the insurance claim investigation. A performance using the guarantee fund under Paragraph 10i (2) shall be due within 60 days of the end of the insurance claim investigation.

§ 7b

(1) The insurance of the bankruptcy guarantee provided for in Section 6 can only be negotiated with an insurance company which is entitled to operate the guarantee within the Czech Republic under the law governing insurance companies. The Ministry is cooperating with the Czech National Bank in carrying out the inspection of compliance with the obligations laid down by this Act (hereinafter referred to as the "control") in connection with the check of insurance conditions.

(2) The Agency and the insurance undertaking must, in the event of a bankruptcy insurance contract, negotiate such insurance within the scope of Section 6 so that the agreed insurance performance limit is at least 30% of the annual scheduled sales of the trips or, where such sales are to be lower than those of the previous year, at least 30% of those sales in the previous year. The insurance company is obliged to satisfy the customer's claims arising from § 6 up to the agreed limit of insurance benefits. In the event that customers' claims exceed the agreed limit of insurance benefits, they will be satisfied in full in accordance with the procedure laid down in Section 10i.

(3) The insurance of the bankruptcy guarantee must cover reasonably foreseeable costs. These costs include payments paid by or for the benefit of the customer for a trip or related travel services, taking into account the period between receipt of advances and surcharges and completion of a trip or associated travel services, as well as the estimated cost of repatriation. The agreed insurance performance limit shall also take into account the type of tour or associated travel services, including the route or destination of the journey or stay.

(4) The Agency is required to keep for each calendar month evidence of:

(a) the sales of the trips, including the amount of the sales for these individual tours and sales for the tour vouchers, in the case of concessions within the scope of the subject-matter of the organisation of the tours;

(b) the provision of tourism services which are part of the linked travel services and the level of revenue for those services, in the case of concessions in the scope of the business of brokering the linked travel services.

(5) The claims of the customer incurred against the travel agent as a result of failure to fulfil the travel contract or the contract for the mediation of the linked travel services in the cases referred to in Section 6 shall be transferred to the insurance undertaking up to the amount of the service provided to it by the insurance undertaking.

(6) If the insurance contract provides that the travel agent is involved in the insurance performance, this participation may not be agreed upon to the customer's liability.

§ 7c

The travel agency negotiating insurance guarantee in the event of bankruptcy of tourism services which are part of the linked travel services and which the customer has paid to the travel agency, shall proceed in the negotiation of insurance guarantee in the event of bankruptcy of the travel agency in the same way as in the case of travel insurance under Section 7b.

§ 7d

The insurance of the bankruptcy guarantee shall apply to customers, regardless of their residence, place of departure or place of sale, and irrespective of the State of establishment of the insurance undertaking providing insurance of bankruptcy.

§ 8a

Information obligations of travel agents and insurance companies

(1) The Agency shall:

(a) submit to the insurance undertaking, prior to the conclusion of the bankruptcy guarantee contract, data relating to the management of the travel agency, the type and number of tours, the number of cases of brokering of the linked travel services and other data relating to the insurance of tours or of the linked travel services requested by the insurance undertaking, and provide an explanation to the insurance undertaking upon request;

(b) during the period of insurance without undue delay, notify the insurance undertaking of the change in the insurance risk, in particular the increase in sales of tours or the increase in sales for linked travel services, above the amount communicated by the travel agency to the insurance undertaking before the conclusion of the bankruptcy guarantee contract.

(2) The Agency shall submit to the Ministry within 10 working days of the date of conclusion of the insurance guarantee in the event of bankruptcy a copy or an officially certified copy of that contract and within 10 working days of the date on which the decision to grant the concession takes effect or within the same period of time from the date on which the right to conduct the business is established. Similarly, the travel agency shall proceed with any change in the insurance guarantee contract in the event of bankruptcy affecting the change in the limit of insurance benefits. The Ministry shall publish this policy on its website without undue delay.

(3) The insurance undertaking shall:

(a) inform the Ministry within 5 working days of a change in insurance pursuant to Article 6, which took place on the basis of an increase in sales for tours compared to the planned sales reported by the travel agent when negotiating the original insurance;

(b) at the invitation of the Ministry within 5 working days to submit a copy of the insurance contract for the bankruptcy guarantee concluded with the travel agency;

(c) inform the Ministry within 3 working days of the occurrence of an insurance event and without undue delay of the extent of the insurance benefits provided;

d) inform the Ministry within 5 working days that the travel agency has rejected the proposal for a change of insurance;

(e) inform the Ministry within five working days of the date of receipt of the termination of the guarantee insurance contract in the event of the bankruptcy of the travel agency or of the date of dispatch by the travel agency insurance company of the termination of the contract, including an indication of the date on which the termination of the insurance by the travel agency.

(4) Both the Agency and the insurance undertaking are obliged to inform the Ministry of this fact within 5 working days of the date of the loss of insurance.

(5) The Agency shall, in accordance with the scope of the business of the concession awarded, transmit to the insurance undertaking monthly, no later than the 25th day of the immediately following calendar month, data on the number of passengers sold, the number of tours and brokered linked travel services, the aggregate price for tours sold and the aggregate amount of payments from customers for linked travel services, the amount of advance payments for tours, the amount of sales for related travel services and the amount of sales for ticket sales. On request, the travel agency shall communicate this information without undue delay to the Ministry.

§ 8b

Bank guarantee in case of bankruptcy

(1) A bank or a foreign bank which has issued a bank guarantee in the event of the bankruptcy of a travel agent and a bank guarantee in the event of the bankruptcy of a travel agent and its use shall be subject to the requirements laid down by Articles 6 (4) to (8), 7, 7a (1) to (3), 7b (2) to (5), 7d and 8a respectively. Paragraph 7a (4) shall apply mutatis mutandis.

(2) A bank guarantee in the event of bankruptcy can only be negotiated with a bank or with a foreign bank authorised to operate in the Czech Republic.

(3) If a bank or a foreign bank agrees with a travel agency a period of time under Paragraph 2038 of the Civil Code, it must not be less than 3 months and longer than 6 months.

Travel agency obligations

§ 9

(1) Travel agency

(a) is obliged, not to have a travel agency fulfilling the conditions of insolvency protection referred to in paragraph 4, to have the operation of the travel agency throughout the period of business

1. the annual contribution to the guarantee fund paid; and

2. the insurance of the guarantee in the event of bankruptcy or the bank guarantee in the event of bankruptcy is agreed;

(b) it is required to maintain, during the life of the insurance, a limit on the performance of the insurance, in such a way that, in the event of an insurance event, all the claims of the customers under Section 6 are met;

(c) may not arrange the sale of a trip pursuant to Paragraph 2 (3) (d) for a person who is not a travel agent;

(d) it is obliged to adjust in the commercial conditions for the collection of advance payments for tours and payment dates prior to the start of the trip for each destination or stay;

(e) it is required to designate the establishment and promotional and other materials intended for the customer by the words "travel agency," unless that designation is already contained in its trading firm; the names "travel agency 'or" CK' may be used only by an entrepreneur holding a valid concession to operate a travel agency (4), or by the travel agency referred to in § 2 (2).

(2) The Agency is also obliged to:

(a) submit, at his request, proof of insurance of a guarantee in the event of bankruptcy or of a bank guarantee in the event of bankruptcy of a travel agent or of a document in accordance with paragraph 4 before the conclusion of a travel contract or contracts leading to the conclusion of a linked travel service;

(b) in facilitating the sale of a trip to another travel agency to comply with the obligations of the travel agency referred to in Article 3 (4).

(3) The travel agency referred to in Section 2 (2), which does not establish a branch in the Czech Republic, is required to inform the Ministry of this fact without delay before the start of the sale of tours or through the brokering of linked travel services in the Czech Republic, including information on the extent of the insurance of the guarantee or bank guarantee in the event of the bankruptcy of the travel agency or any other form of securing such tours.

(4) The proof of insolvency protection issued by a person entitled to do so in the State of establishment of the travel agency referred to in Paragraph 2 (2) shall be recognised as equivalent to the proof of insolvency protection under this Act.

(5) A member of the travel agency's statutory body shall ensure that the travel agency maintains the level of the insurance performance limit referred to in paragraph 1 (b).

§ 9a

(1) The travel agency and the person mediating the sale of a trip under this Act (hereinafter referred to as the "tour vendor") are required to provide the customer with information on the relevant form before making a binding order or before concluding a travel contract; the model forms, including the information contained therein by type of tour, shall be defined by the Ministry by decree; forms shall include information on whether they are tour or related travel services and on how the customer is legally protected.

(2) In addition to the information referred to in paragraph 1, the tour vendor, if relevant for the trip, shall also provide the customer with information on:

(a) the main features of tourism services, namely:

1. the destination of the journey or stay, the route and the length of stay, including dates and, if part of the accommodation, the number of nights;

2. means of transport, their characteristics and category, places, dates and times of departure and arrival, duration and places of stops and transport connections; if the exact time is not yet specified, inform the tour vendor of the approximate time of departure and arrival,

3. the location, main features and, where applicable, the tourist category to which accommodation is classified under the rules of the country of destination or stay;

4. catering,

5. visiting, excursions or other services included in the total price of the trip;

6. whether one of the tourism services will be provided to the customer within the group and, if possible, by the approximate size of the group, if this is not apparent from the context,

7. language in which other tourism services are provided, depending on the customer's use of these services on oral communication, and

8. Whether the journey or stay is generally suitable for persons with reduced mobility and, at the customer's request, accurate information on the suitability of the journey or stay, taking into account the needs of a particular customer;

(b) the identification data and address of the person who organises the trip and of the person who sells the trip to the customer, their telephone numbers and electronic addresses;

(c) the total price of the trip, including taxes, fees and other similar cash transactions and any other costs, or, failing that, to quantify those costs appropriately before the conclusion of the contract, indicate the type of other costs that may still arise to the customer;

(d) the method of payment, including the amount or percentage of the price to be paid as advance payment and the timetable for the payment of the remaining part of the price or the cash security to be paid or provided by the customer;

(e) the minimum number of persons required to carry out the trip and the period within which the travel agency may withdraw from the contract under Article 2536 (1) (a) of the Civil Code before the start of the trip;

Citation	Act No. 159 / 1999 Coll., on certain conditions of business and on the pursuit of certain tourism activities
Regulation Type	Law
Author	-
Collection	Code of Laws

Date of Promulgation	23.07.1999
Effective from	01.10.2000
Effective until	-
Status	Valid

Act No. 159 / 1999 Coll.

Law on certain conditions of business and the pursuit of certain tourism activities

Contents